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FAQ

Below are some of the most common questions asked. Please inquire with the Serra Plaza Weddings and Event Office for specific questions and information.

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What is the earliest time my event can start?
6:00pm Monday through Friday and anytime on Saturday and Sunday.
What time should my event end?
All events in the Courtyard must end at 10:00pm and 1am for events in The Grand Salon.
What time can set-up begin?
Four hours before your event unless otherwise arranged.
Can I have amplified music or a live band?
Yes. However, all amplified music must end at 10:00pm in the outdoor Plaza.
Do you allow outside catering?
No. We highly recommend the services of our Catering Partners who are familiar with our venue and the operations. Each of our Catering Partners offers exceptional cuisine and is happy to customize a menu to suit your taste and style.
I have special food requirements. Can I use my own caterer?
If you have special requirements for dietary or traditional needs, and our catering partners cannot meet them, we can accommodate you for a surcharge of $7 per guest and require prior approval of outside caterer.

Can I bring in my own alcohol?
No. It must be provided by one of our Catering Partners or approved Bar Service.
Are tables & chairs included?
Tables and fruitwood chiavari chairs for 200 are included in the facility fee.
Do I have to rent a dance floor?
No. It is entirely up to you.
Where can my guests park?
We have 269 parking spaces that surround the Plaza.
Can I put a date on hold?
Yes, we offer complimentary holds on dates for up to two weeks. If someone else wants to book your date during that two-week period, you would be required to make a decision, sign a contract, and submit a deposit.
What is required to formally book a date at Serra Plaza?
We require a $2,000.00 non-refundable deposit and signed copy of A Serra Plaza Facility Rental Agreement to consider your date formally booked. Personal check or cashier’s check is accepted for payment. The remainder of the Facility Fee and Security Deposit is due 60 days prior to your event date.
What is the Security Deposit used for?
The Security Deposit is due 60 days prior to your event date and is provided in case of any damage to the space. Please refer to your Event Contract for further information regarding damage charges and possible repair costs. Should the premises be left in good condition, the Security deposit will be returned in full.
Is Security required?
Serra Plaza may require you to hire approved security for your event depending on type of event and number of guests. Requirement and number of security guards is at Serra Plaza’s discretion.

Wedding Questions:

I am having a Ceremony & Reception—is this possible at Serra Plaza?
Yes, many of our wedding clients host both ceremony and reception in the Grand Plaza. The ability to do this is dependent on a number of factors—-number of guests and guest tables, intricacy of décor, and budget for additional catering and rental staffing needed in order to ‘turn-over’ or ‘flip’ the space during your cocktail hour. Cocktail hour is usually hosted in our Salon Patio while the Grand Plaza is turned over.
Do I have to hire a Wedding Coordinator?
Yes, Serra Plaza requires you to hire a professional Wedding Coordinator to manage the day of event. This cannot be an invited guest. Trust me, this will be one of the best gifts you give yourself.
Does Serra Plaza allow candles?
Yes, Candles may be used if they are enclosed in proper holders and the flame is protected on all sides.
Is there a room for me to get ready in?
Yes, we have a Bridal Suite that can be used for getting ready and photography. This room is available two hours before your event. We also have a Groom’s area for the men to gather.